Contact Us

Feel free to contact us using the details below, or alternatively, fill out the form below and someone will contact you regarding your enquiry.

Our customer care team is ready to help you Monday to Friday 9am - 5pm (Sydney time). We're closed on Austrailan Public Holidays.

If you'd like to join our mailing list and receive great tips on how to enjoy life with NoWorries simply click here

Customer Care Centre - Policy Enquiries

Australia

1300 400 123

International

+61 7 2101 2434

By email

customercare@noworriesinsurance.com.au

Our offices

Level 1
26 Premier Circuit
Warana QLD 4575

 

Emergency Travel Assistance

In the event of a medical emergency covered by NoWorries Travel Cover, a 24-hour worldwide telephone assistance service is available to you. This is provided to our customers by Intana Assist.

24/ 7 Emergency Assistance Hotline:

Sydney : +61 2 8015 2689
London : +44 14444 42026

Intana Assist Email: medicalops1@intana-assist.com


If you are calling from within the UK, you will need to dial 014444 42026

It is important to note that this insurance will only cover in-patient care, emergency repatriation or curtailment that has been authorised by Intana Assist. You must ensure that they are notified within *48 hours of admission to hospital, and for curtailment, prior to departure back to your country of residence.

*Intana Assist will accept reverse charges if you do not have funds to make the call.

Customer Care Centre - Claims Assistance

Australia

1300 62 62 68

International

+61 7 3012 3100

By email

claims@noworriesinsuranceclaims.com.au

By post

PO Box 14
Brisbane, QLD 4001
Australia

By fax

+61 7 3005 1705

 

Send an Enquiry
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Image CAPTCHA