Contact Us

Feel free to contact us using the details below, or alternatively, fill out the form below and someone will contact you regarding your enquiry.

Our customer care team is ready to help you Monday to Friday 9am - 5pm (Sydney time). We're closed on Austrailan Public Holidays.

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Customer Care Centre - Policy Enquiries


1300 400 123


+61 7 2101 2434

By email

Our offices

Level 1
26 Premier Circuit
Warana QLD 4575


Emergency Travel Assistance

In the event of a medical emergency covered by NoWorries Travel Cover, a 24-hour worldwide telephone assistance service is available to you. This is provided to our customers by Intana Assist.

24/ 7 Emergency Assistance Hotline:

Sydney : +61 2 8015 2689
London : +44 14444 42026

Intana Assist Email:

If you are calling from within the UK, you will need to dial 014444 42026

It is important to note that this insurance will only cover in-patient care, emergency repatriation or curtailment that has been authorised by Intana Assist. You must ensure that they are notified within *48 hours of admission to hospital, and for curtailment, prior to departure back to your country of residence.

*Intana Assist will accept reverse charges if you do not have funds to make the call.

Customer Care Centre - Claims Assistance


1300 62 62 68


+61 7 3012 3100

By email

By post

PO Box 14
Brisbane, QLD 4001

By fax

+61 7 3005 1705


Send an Enquiry
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